Last updated: 18 August 2026
This Privacy Policy explains how Intense Gear Motorsports (“we”, “us”), based in Gujarat, India, collects, uses, shares and protects your personal data when you book a ticket or drift taxi ride, contact us, or use this website. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). By using the site or booking, you consent to this Policy.
What we collect
- Booking data you provide: name, email address, phone number, city, ticket tier / drift taxi minutes, and quantity.
- Payment status from our payment partner (whether a payment succeeded, the order reference). We do not collect or store your full card, UPI or bank credentials.
- Enquiry data: anything you send us by email, WhatsApp or the contact / newsletter forms.
- Technical data: basic analytics and device/usage information to keep the site secure and improve it (see Cookies & analytics).
Why we use it (purposes)
- To issue and deliver your tickets and passes, verify entry at the gate, and provide customer support.
- To process payments and refunds, and to keep required transaction records.
- To send you information about the event or booking you made, and to respond to your enquiries.
- To operate, secure and improve the website, prevent fraud, and meet legal, tax and accounting obligations.
Legal basis & consent
We process your personal data on the basis of your consent (given when you book or submit a form) and, where applicable, to perform our contract with you and to comply with legal obligations. You can withdraw consent at any time (see Your rights); withdrawing consent does not affect processing already carried out, and may mean we can no longer provide a booking or service.
Who we share it with
We share personal data only with service providers that help us run the service, under appropriate safeguards, and we do not sell your personal data. These include:
- Cashfree - payment processing.
- Resend - sending your ticket and transactional emails.
- Vercel / Neon - website hosting and secure database.
- Google Analytics - website usage analytics (if enabled).
- Formspree - handling contact / newsletter form submissions.
We may also disclose data where required by law, regulator or court, or to protect our rights and safety.
International transfers
Some of these providers may process or store data on servers outside India. Where that happens, we rely on the provider’s safeguards and process such transfers in accordance with applicable law.
Cookies & analytics
The site uses essential cookies/local storage to function (e.g. your theme preference) and, if enabled, analytics to understand usage. You can control cookies through your browser settings; disabling some may affect how the site works.
Data retention
We keep booking and transaction records for as long as needed to provide the service and to meet legal, tax and accounting requirements, after which we delete or anonymise them. Enquiry data is kept only as long as needed to handle your request.
Security
We use reasonable technical and organisational measures to protect your data, including access controls and transport encryption (HTTPS), and payment handling by a PCI-compliant partner. No method of transmission or storage is completely secure, but we work to protect your information.
Children
The website and bookings are intended for adults. We do not knowingly collect personal data of children without verifiable parental consent. A parent/guardian is responsible for any minor in their care.
Your rights
Subject to applicable law, you may request to access, correct, update or delete your personal data, withdraw consent, or nominate another person to exercise your rights, and you may raise a grievance about how we handle your data. To exercise any right, email us with your registered details and we will respond within a reasonable time.
Grievances & contact
For any privacy request or grievance, contact Intense Gear Motorsports at intensegear28@gmail.com. If you are not satisfied with our response, you may approach the Data Protection Board of India as provided under the DPDP Act.
Changes
We may update this Policy from time to time. The current version, with its “last updated” date, applies.